Solution example
Operations workflow portal
- Challenge
- A growing business manages service requests through email and shared spreadsheets, making it hard to track status and ownership.
- Solution
- A web portal with request intake, role-based assignment, status tracking, and email notifications, connected to the existing customer database.
- Intended outcome
- Designed to give teams one place to see every request, who owns it, and what happens next.
- Web application
- REST API
- SQL database




